No disconnect for seriously ill, disabled. If you have a dispute with your utility, you should try and resolve it with the utility first before calling your PUC/PSC.īan for special circumstances such as extreme weather or life-threatening situation.Īlabama Public Service Commission General Rules Check with your PUC/PSC contacts and/or websites below to see if the state policy applies to your utility and read the Consumer FAQs or Bill of Rights for more information. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them.
NOTE: These policies may not apply to all utilities in your state.
